Welcome to CM Helpline service… Yes now Airtel mobile service customers also do not have to pay to listen to these lines. Airtel company was also charging Re 1 per minute call charge for its toll-free CM helpline number 181 from its customers for a long time. After this discrepancy was brought to light by the Airtel management, taking immediate steps, the Airtel management has stopped charging the call charges.
Not only this, even if there is no separate balance in the mobile, the CM helpline can be contacted. In a message sent to the Corporate Communication Officer of Airtel, it has been confirmed that the customers of the company will be able to contact the CM helpline free of cost. However, there is also a big question that how will Airtel recover the illegal recovery so far. According to the rules, there is a provision to collect this amount from the company and put it in the consumer welfare fund.
big relief to women
Women’s helpline has also been linked to CM’s helpline 181 in the state. Till now it was happening that if the mobile does not have a separate balance then the women customers of Airtel could not contact the women helpline in case of emergency. The phone used to get disconnected automatically citing insufficient balance.
Credit: www.bhaskar.com /