Twitter users said the new airline rules are absurd, then Aviation Minister Jyotiraditya Scindia said – agree, will get the investigation done

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Some people tagged the Union Minister complaining about SpiceJet, to which Scindia replied – “Agree with you. Will investigate it as soon as possible.”

New Delhi :

Civil Aviation Minister Jyotiraditya Scindia has asked for an inquiry into the complaints made by airlines regarding charging extra charges for boarding passes. Actually, some people had tagged the Union Minister complaining about SpiceJet, to which Scindia replied – “Agree with you. Will investigate it as soon as possible.”

Many took to social media sites to complain that some airlines insist on ‘web check-in’ and charge extra money from passengers who fail to do so. Not only this, some airlines are charging fees from those who collect boarding pass at the airport counter. The cost of check-in at the airport counter is Rs 200 per ticket. Many users complained that apart from SpiceJet, airline company Indigo has also done the same. Most of them termed it as injustice to the consumers.

Some others also questioned the need for paper boarding passes if web check-in was mandatory.

It is worth mentioning that SpiceJet was in the news last week when its plane fell victim to air turbulence (atmospheric disturbance) during landing at Durgapur airport in Bengal and two of its passengers were seriously injured. The Director General of Civil Aviation, who is probing the matter, had said that 14 passengers and three crew members were injured in the May 4 incident. Most of the people suffered injuries on the head, spine, shoulders, forehead and face.

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Credit: ndtv.in /

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